May 1 is Labor Day in Ecuador, a national holiday. This means that most local travel companies’ sales offices will be closed on May 1. If you are waiting for information about booking a trip, please note that offices will be closed and no one will respond until May 2 (some offices are closed on the 2nd also, so you may not get a response until next week).
It seems like Ecuador has a lot of holidays–I think I need to move there!